Our Mission

At NOLA Apparel, we embody the vibrant spirit of New Orleans, where fashion meets culture with a unique Lagniappe twist. Our mission is to provide high-quality streetwear that celebrates the essence of the city, offering a fusion of style and heritage. We take pride in delivering top-quality clothing, ensuring our customers experience nothing less than a hundred percent satisfaction guaranteed.

With NOLA Apparel, every garment tells a story, connecting individuals to the rich tapestry of New Orleans culture, one outfit at a time. We strive to be more than just a clothing brand; we are a reflection of the dynamic energy and diverse heritage of our beloved city, fostering a sense of belonging and pride with each piece we create.

Customer Satisfaction Guarantee

At NOLA Apparel, we're dedicated to delivering top-notch customer service online shopping experience, ensuring every interaction is as seamless and enjoyable as strolling through the streets of New Orleans. Please do not hesitate to contact us with any inquiries or order-related concerns.

Shipping Policy

At NOLA Apparel, we strive to deliver your orders efficiently and promptly. Most orders are processed within 3-4 business days, excluding pre-order items.

Pre-order items may take longer to arrive, typically between 4 to 6 weeks or longer. Please anticipate this extended processing time when ordering pre-order items.

Once processed, orders are shipped via third-party carriers such as USPS, FedEx, and UPS. Delivery times vary depending on your location, typically ranging from 3-5 days.

To ensure the timely arrival of your package, please ensure that your shipping address is entered accurately and includes all necessary information such as correct street numbers, abbreviations, buildings, and apartment numbers.

Please note that NOLA Apparel and its subsidiaries are not liable for lost, stolen, or incorrectly addressed packages. Once your package has been handed over to the carrier, we relinquish control over its delivery. For further assistance regarding your shipment, please contact the respective carrier listed in your email or text confirmation.

Thank you for choosing NOLA Apparel. We appreciate your understanding and support.

Privacy Lock

At NOLA Apparel, we understand the importance of safeguarding your privacy. That's why we want to assure you that when you shop with us, your personal data and information are treated with the utmost care and respect. We value the trust you place in us, and we are committed to ensuring that your information remains safe and secure.

Unlike some other retailers, we have a strict policy against selling or sharing customer data with third parties. Your privacy matters to us, and we go above and beyond to protect it. Whether you're browsing our website or making a purchase, you can have peace of mind knowing that your information is kept confidential.

So go ahead, explore our collection of stylish apparel and accessories with confidence. Your privacy is our priority at NOLA Apparel, and we're here to provide you with a secure and enjoyable shopping experience every time.

Return Policy

At NOLA Apparel, we pride ourselves on delivering top-notch products and services to our valued customers. In line with our commitment to quality, we maintain a strict refund policy.

• All sales at NOLA Apparel are final and non-refundable.

Damages and Issues: Should you receive a defective, damaged, or incorrect item, we urge you to inspect your order upon arrival and promptly reach out to us. Our team will promptly assess the situation and take appropriate action to remedy the issue.

False Chargebacks: We want to emphasize that submitting false chargebacks is not tolerated at NOLA Apparel. Any such actions will be addressed accordingly, and we reserve the right to refuse service to individuals engaging in fraudulent behavior.

For any inquiries or clarifications regarding our refund policy, please don't hesitate to contact us at support@nolaapparel.com. We're dedicated to providing assistance and addressing any concerns you may have.

Thank you for choosing NOLA Apparel.

Care Instructions

1. Read the Label: Always check the care label on your hoodie for specific instructions.

2. Separate Colors: Wash your hoodie separately, especially if it's new or if the color bleeds easily.

3. Turn Inside Out: Turn your hoodie inside out before washing to preserve the outer appearance.

4. Use Mild Detergent: Opt for a gentle or mild detergent to avoid harsh chemicals that can damage the fabric.

5. Cold Water: Wash your hoodie in cold water to prevent shrinking or color fading.

6. Gentle Cycle: Use the gentle cycle on your washing machine to minimize agitation and friction.

7. Avoid Fabric Softeners: Fabric softeners can leave residue and reduce the hoodie's softness over time, so it's best to avoid them.

8. Air Dry: Hang your hoodie to air dry rather than using a dryer to prevent shrinking and maintain the shape.

9. Avoid Direct Sunlight: If drying outdoors, avoid direct sunlight to prevent color fading.

10. Ironing: If necessary, iron your hoodie inside out on a low heat setting to avoid damaging any prints or designs.

11. Storage: Store your hoodie in a dry, cool place to prevent mold and mildew growth.

12. Spot Cleaning: For small stains, spot clean with a gentle detergent and water rather than washing the entire hoodie unnecessarily.

Email

Got questions, concerns, or feedback? We're here to help! Just shoot us an email at Support@NOLAApparel.store